User Activity
Background
I am working on a solution to download a file (a word doc) from a remote FTP server and attach it to a record in ServiceNow.
After much searching I have concluded that the functionality to download from FTP does exist in the OOTB processor...
I am looking for a way to send a 1MB CSV file to ServiceNow and have it processed via an import set.
Does anyone know if there is functionality available out of the box for this? Or do I need to write my own scripted SOAP service or rest service etc?...
For anyone else out there who has started moving into Office 365, you are probably already familiar with the "M365 Service Health Notifications" or "365 Sercice Alerts" that go out on a daily basis.
These alerts outline aspects of the Office 365 serv...
Could anyone provide any guidance in to the best practice for modeling integrations/interfaces between applications within the CMDB?
For example:
web service call from application A to application BFlat file export from application C via nightly job ...
We are in the process of implementing demand management and I am struggling to understand the correct approach as it pertains to enhancement requests & stories.
Our current process is:
1. Incident logged by end user to request a functionality chang...
