Modify Display Height of Read Only HTML Variable on Catalog Item

[Shawn Dowler]

What is the recommended way to modify the height of the box of a read-only HTML variable on the Catalog Item form? I would like to avoid having to create tons of UI Macros just to add a single line of rich text in the middle of forms.

[Mark Stanger]

go to this url

https://sandbox.service-now.com/login.do

[Paula Cullen]

ServiceNow

k, I did that and created the new catalog item. I'm seeing the same issue here too.

[Paula Cullen]

Any luck, Mark? I tried recreating the catalog item today in the Eureka sandbox. I'm still seeing the same behavior.

[Mark Stanger]

No luck.   The link you keep providing doesn't work.   I need you to set up the scenario in a ServiceNow environment and provide a working link to the item.   I don't know what's going on with that sandbox environment, but you might try a standard demo environment instead.

https://demo003.service-now.com/side_door.do

[Paula Cullen]

Thanks for spending the time, Mark. I had my web design guy look at it for me. He sorted it out by having me put this at the bottom of our Base Styles style sheet.

table.question_spacer.io_table tbody tr td div {

height: auto !important;

}

I have to test to see if it affects anything else but so far it looks very good in our CMS.