Module only showing current user items

Edwin Fuller · ‎08-22-2016

I need to create a new module/list of records that only displays items from the current logged in users department?

Does anyone know how to accomplish this ask?

Example: I logged into ServiceNow Self Service and click the "My Department Open" button. From there a list of records should appear showing only items related to my department.

Thanks.

Abhinay Erra · ‎08-22-2016

Create a new module and in the Link type select the list of records, table and then in the conditions put

business_unit is javascript:gs.getUser().getDepartmentID();

View solution in original post

HugoFirst · ‎08-22-2016

One way is to make the module a list and filter it so that the caller is javascript:gs.user_id()

Here's one example:

Edwin Fuller · ‎08-22-2016

To clarify - I'm looking to create a list of records that are related to my department

Example: I logged into ServiceNow Self Service and click the "My Department Open" button. From there a list of records should appear showing only items related to my department.

HugoFirst · ‎08-22-2016

Try Assignment Group is javascript:getMyGroups().

Here's an example from a gauge used on one of my dashboards:

Abhinay Erra · ‎08-22-2016

When you say items? What exactly are your referring to like incident, change etc.?