Modules and sub modules

[Kanika4]

Please find the attachment.

there is a requirement to create sub modules.

i have sorted till step -3 but not sure how to proceed further subdivisions.

1- application 

        2- module

              3- separator

                   4-?

                        5- tables ?

how will 4 come under 3 and 5 under 4 ?   
could anyone please help?                             
 

[Tanaji Patil]

You can have Application, Seperator and Modules i.e. 3 levels in ServiceNow.

But what I would suggest is to start numbering (or indexing) from 3rd level (or 2nd or 4th) in the name. I did the same when was asked for similar hierarchy.

Something like this-

Application

    Seperator 1

        1. Module

        1.1 Sub-module

        1.1.1 Table 1

        1.1.2 Table 2

        2. Module

        2.2 Sub-module

        2.2.1 Table 1

        2.2.2 Table 2

    Seperator 2

        3. Module

        3.1 Sub-module

        3.1.1 Table 1

        3.1.2 Table 2

and so on..

-Tanaji

Please mark the response correct/helpful if applicable

[Kanika4]

I didn't understand.

[Tanaji Patil]

OOTB its only possible to have 1, 2 and 3 which you specified in the post (and also diagram) in ServiceNow. Its not possible to have 4 and 5.

But what I did in past is add numbers in the name of the modules (level 3) and levels below it (which are also modules but having numbering).

So for e.g. I gave the first module name "1. Module1" and to have a submodule under it create a module below it named "1.1. Submodel1" and so on.

At the end in the left navigation it looks like this-

Application

    Seperator 1

        1. Module

        1.1 Sub-module

        1.1.1 Table 1

        1.1.2 Table 2

        2. Module

        2.2 Sub-module

        2.2.1 Table 1

        2.2.2 Table 2

-Tanaji

Please mark reply correct/helpful if applicable