Move Emergency Change Type from New to Implement State.

[FredrikT]

Receiving Error Message: Invalid state transition. Can not update from state 'New' to state 'Implement' with given values.

Here is what I have done:

1.  A New Workflow has been created and it does trigger
2.  The ChangeRequestStateModel_emergency script include has been commented out bewteen " draft: {" and "nextState: [ "implement" ],"
3.  All Business Rules, All UI Actions (except OOTB Implement button which shows on form), and all UI policies against the change_request table inactivated in an attempt to troubleshoot from the ground up but still the same error.

What have I possibly missed?

Thanks!

[Dr Atul G- LNG · Accepted solution]

Hi @FredrikT 

could you please share workflow or check the approval policies.

[FredrikT]

Thank you, in addition to what I had done inactivating the Emergency Change Approval Policy resolved the issue!