Move VA topic from one instance to another.

[Mark Wood]

Hello Experts,

I have created a topic on my PDI in global scope and moved that topic to another instance.
but I am not able to access it. I have attached a screenshot for your reference.
please guide me thank you in advance.

[bhavishapadia]

Can you see your topic in Designer is active and mapped to category ?

[Mark Wood]

Yes, i can see it.

[bhavishapadia]

This can mostly happen if you duplicate the topic which is activated in PDI but not in your instance. This could be one of the reason.

[Mark Roethof]

Hi there,

Have you double checked that the instance you imported the topic on, is at least at the same version? (instance and virtual agent)