MS Teams integration to send Major Incident communication

V S Jithendra K
Tera Contributor

3 weeks ago

Hi All,

 

As part of the Major Incident communications, we have a requirement to send Major Incident updates to specific Teams channel(s).

 

During a Major Incident, Major Incident manager should be able to send periodic communications (from Major Incident workbench) to specific teams channels that already exists.

 

Looking for a guidance on how to achieve the above requirement.

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Dr Atul G- LNG
Tera Patron
Tera Patron

3 weeks ago

Hi @V S Jithendra K 

https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/notify2/con...

 

This is basic configuration and you can modify it as per need,

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