MSG files not opening

Nick105
Kilo Expert

Hi all,

We have found that when an MSG file is forwarded into the system through the mail it will then not allow the file to be opened.

Error message displays - "Can't open file. The file may not exist, you may not have permission to open it, or it may be open in another program. Right-click the folder that contains the file, and then click Properties to check your permissions for the folder."

Has anyone else come across this before and/or found a fix?

Thanks,

-Nick

5 REPLIES 5

NeilH2
Giga Guru

we are currently using exchange 2003 and i've found we have this problem randomly on Firefox and IE, the code below doesnt work (dont think its even checking the email) and i dont want to go to classifying everything as a express email does anyone have any suggestions?

if (current.file_name.indexOf(".msg") > 0) {
// Force octet-stream, as RFC282 cannot be opened in some mail clients
current.content_type = "application/octet-stream";
}