MSP Instance

[SNOW46]

Hi All,

Can anyone let me know what is the meaning of MSP instance and how it is useful in SNOW?

[Aakash Shah4]

Hello Gorav,

Please check these threads

What is Difference Between an MSP Instance and Stand Alone Domain Seperated Instance?

[manishasharma]

Hi Gaurav,

MSP stands for Managed Service Provider. If your organization have multiple clients and you want all of them to be on-boarded in one instance then you can go for MSP instance with domain separated functionality.

Thanks,

Manisha

[SNOW46]

Ok fine. But I want to understand how can we perform activities in MSP Platform. How can we manage the work activities in this platform. Please let me know in details so that it will be helpful for me going further.

[Mrudula6]

Hi Gourav,

MSP (Manage Service Provider) instances are used if your company have multiple clients. It basically uses the same instance and "domain-separate" them into various clients. There is a "global" domain which has access to all domains. Basically, its the parent domain.

Sometimes MSP's are also used by single client parent company having multiple child companies. It is useful if you need to restrict data from one company to another. Service-now has no restrictions on how many domains can be created on one instance, which is a benefit to the company. Although, in practical use, domain separated instances tend to run slower than stand-alone instances.

Hope this helps you get a little bit more knowledge on MSP

Note : Once you domain separate an instance, it cannot be reverted back.