Multilevel approval for different managers/countries

martinkruml
Tera Guru

Hello!

 

I am fairly new to Flow Designer, so I am just making sure, if anything like this is possible and maybe get some tips here.

Desired criteria: new IT Spend Request

Basically the IT spend request is ok to create, it comes down to approval, when it is checking ISO Code of country from person who's put in "Requested For", based on that, it should ask an approval from specific person for that country, after that specific person approves it, it should ask for an approval another person (same for every country). 

 

I managed to create this as "Flow" with multiple If this country XX then ask for approval this person XX, but I got to 33 steps, which I read, is not really good practice for "Flow" and I should use Subflow, so I was wondering using flow to check the approvals for various persons.

 

Is this somehow managable? Thanks for tips!

1 ACCEPTED SOLUTION

@martinkruml 

 

Exactly ! You need to make use of Make a Decision flow logic in your flow to call it. Refer https://docs.servicenow.com/bundle/xanadu-build-workflows/page/administer/flow-designer/concept/flow...

 


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Big thanks! I managed to get it working! Much appreciated 🙂