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03-21-2017 08:50 PM
I have created one record producer where i have used type of one variable as multi line text. when i am seeing it via analyst portal then it works fine(it means when user is writing 100 lines of code then user can see entire details at one time.
But when same record producer is displaying on service portal and i am pressing enter then at one time entire details is not visible though there is a icon highlighted in yellow color by which we can expand it and can see all information.
But my requirement is on service portal, area of this variable somehow should be large by default when anyone open it.
My question is can we achieve it via using widget which comes on while declaring variable type on record producer.? if yes, then how?
Solved! Go to Solution.
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03-22-2017 12:18 AM
Hi
Yes record producers are displayed using the "SC Catalog Item" widget. You can clone this and do your modifications, and then replace it on the "sc_cat_item" page.
You can however also just add the CSS to the entire page - then you don't have to modify the widget
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06-15-2018 10:59 AM
I have tried adding this to the page specific CSS but nothing is changing on my catalog item in the Service Portal. Any thoughts?