Multiple catalogs

Geeky
Kilo Guru

Hi All,

I have a requirement to create multiple catalogs and have different catalog items in it. Below are two major requirements;

1) If ITIL user logs in, I should display Catalog selection picker as shown below;

(Categories selection is shown OOTB but Catalogs selection is not visible - How to enable it to meet first requirement)

find_real_file.png

2) If End user logs in, only a specific catalog should be visible or a value in the catalog must be auto-set with some specific catalog.

1 ACCEPTED SOLUTION

If you add more than one catalog in the portal by navigating to portals -> {{Your Portal}} - Catalogs - Check if you have more than one catalog included. If there is more than 1 then ideally it should show up in the dropdown.

 

If there is only one, add your catalog by using edit button

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15 REPLIES 15

Vishakha
Mega Guru

Hi Geeky,

1)

You can achieve this as below way:

find_real_file.png

 

2)find_real_file.png

 

 

Kindly Mark Correct if this solves your issue and also mark  Helpful if you find my response worthy!

Best Regards,

Vishakha

 

Does this enable the option to select Catalog? I am not using OOTB Service Catalog entry. I created new Catalog

Hi,

Whenever you create service catalog after saving you get these option in Related list.

 

Kindly Mark Correct if this solves your issue and also mark  Helpful if you find my response worthy!

Best Regards,

Vishakha

Still, I am unable to see below like setting;

find_real_file.png