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‎04-05-2020 11:23 PM
Hi All,
I have a requirement to create multiple catalogs and have different catalog items in it. Below are two major requirements;
1) If ITIL user logs in, I should display Catalog selection picker as shown below;
(Categories selection is shown OOTB but Catalogs selection is not visible - How to enable it to meet first requirement)
2) If End user logs in, only a specific catalog should be visible or a value in the catalog must be auto-set with some specific catalog.
Solved! Go to Solution.
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‎04-06-2020 06:29 AM
If you add more than one catalog in the portal by navigating to portals -> {{Your Portal}} - Catalogs - Check if you have more than one catalog included. If there is more than 1 then ideally it should show up in the dropdown.
If there is only one, add your catalog by using edit button
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‎04-06-2020 01:20 AM
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‎04-06-2020 02:22 AM
Does this enable the option to select Catalog? I am not using OOTB Service Catalog entry. I created new Catalog
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‎04-06-2020 03:34 AM
Hi,
Whenever you create service catalog after saving you get these option in Related list.
Kindly Mark Correct if this solves your issue and also mark Helpful if you find my response worthy!
Best Regards,
Vishakha
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‎04-06-2020 03:44 AM