Multiple catalogs

Geeky
Kilo Guru

Hi All,

I have a requirement to create multiple catalogs and have different catalog items in it. Below are two major requirements;

1) If ITIL user logs in, I should display Catalog selection picker as shown below;

(Categories selection is shown OOTB but Catalogs selection is not visible - How to enable it to meet first requirement)

find_real_file.png

2) If End user logs in, only a specific catalog should be visible or a value in the catalog must be auto-set with some specific catalog.

1 ACCEPTED SOLUTION

If you add more than one catalog in the portal by navigating to portals -> {{Your Portal}} - Catalogs - Check if you have more than one catalog included. If there is more than 1 then ideally it should show up in the dropdown.

 

If there is only one, add your catalog by using edit button

View solution in original post

15 REPLIES 15

Additionally adding below highlighted if condition will remove your catalog from the Dropdown.

Best practice for doing this will be to create a property to hold list of all catalogs which should not be displayed to non-ITIL users and change if condition to apply it for all catalogs listed in the property, so that if you need to apply for another catalog, simply adding sys_id of the catalog  to property will be sufficient (No Code Required) 

 

find_real_file.png