Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

My approver list is not updating automatically

Ansuman
Tera Contributor

When a in change request form request approval button is clicked the approver list is not updating automatically

Ansuman_0-1668671419467.png

but when the refresh list is done 

Ansuman_1-1668671464770.png

then the approver list shows the people 

Ansuman_2-1668671584954.png

how to refresh it automatically or what should i change to avoid this issue

11 REPLIES 11

Community Alums
Not applicable

Hi @Ansuman 

 

What is the code written in the request approval button? Are you updating / refreshing the current form?

just updating the form to assess state

 

 

action.setRedirectURL(current);
current.state = '-4';
current.update();

Community Alums
Not applicable

@Ansuman 

 

Can you try like this:

 

current.state = -4;

current.update();
action.setRedirectURL(current);

Sorry but it didn't work