My client script to remove options from a choice list doesn't work as expected

[Jerome MAISETTI]

Hello
I added the option "4 - No Impact" with value 4 in the impact choice list.
I would like this option to be removed/added based on certain conditions.

I created the following client script to achieve this:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   //Type appropriate comment here, and begin script below
   var contract = g_form.getValue('u_service_contract');

    var serviceContractAjax = new GlideAjax('ServiceContractAjax');
    serviceContractAjax.addParam('sysparm_name', "getCSOCContract");
    serviceContractAjax.addParam('sysparm_service_contract', contract);
    serviceContractAjax.getXMLAnswer(getServiceTypeCallback);

    function getServiceTypeCallback(answer) {
        var getCSOCContract = answer;
        if (getCSOCContract == "false") { // OCD INTL Entity
            g_form.removeOption('impact', 4);
        }
    }
}

It removes it when I meet the condition, but it doesn't add it back when the condition is not matched.
I tried to add

else {

g_form.addOption('impact', 4);

}

but this only adds blank lines but not the expected value..

Thanks

Jérôme

[_Gaurav]

Hi Jerome,
First, try to clear all the field's value,s and on the basis of the condition use the addOption method to add the values in the Impact field.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   var contract = g_form.getValue('u_service_contract');

g_form.clearOptions('u_service_contract');

call the Ajax 

if(true){

g_form.addOption('imapct','Your value'); //add all the options to show

}

else {

g_form.addOption('impact', 'Your values'); //add all the option to show

}

[Jerome MAISETTI]

Hi Gaurav,
I tried like that, but still, it's adding blank lines instead of the actual values.
Any other ideas ?
Thanks,
Jérôme

[Abhijit4 · Accepted solution]

Hi,

Did you try something like below,

g_form.addOption('impact',4, "4 - No Impact"); // this function accepts value and label both

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Thanks and Regards,
Abhijit
Community Rising Star 2022

[Welberth Lima1]

It works! Thanks!