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07-08-2024 11:57 PM
Hi Everyone,
My instance is stuck in establishing session.
I already do below TS but it didn't work.
clear browsing history.
manage and reset pw for pdi instance
use private window but still not work
release my old pdi instance and request a new instance.
I still having problem and not able to use my PDI.
Any other TS that can help ?
Solved! Go to Solution.
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07-09-2024 12:25 AM
Hi @Jeck Manalo
sorry to hear this. It look like browser issue. Try to reboot laptop/ desktop.
Also try to open this link in mobile browser a well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-09-2024 12:04 AM
Hi @Jeck Manalo
Thee is no support available for PDI. Either you can wait for some time, or better release this instance and take a new one.
Please share some screenshot where it has been stuck.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-09-2024 12:09 AM
Hello,
I wait for a long time estimate 7 hrs today.
I also release and request a new one.
But still I having this kind of issue below even if this is a new pdi instance.
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07-09-2024 12:25 AM
Hi @Jeck Manalo
sorry to hear this. It look like browser issue. Try to reboot laptop/ desktop.
Also try to open this link in mobile browser a well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-09-2024 12:31 AM
my pdi is working after request new instance but its load atleast 30minutes before completely show. i think this is fix now.
btw thanks for your input.