My PDI is stuck in Establishing Session

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Jeck Manalo
Tera Guru

‎07-08-2024 11:57 PM

Hi Everyone,

 

My instance is stuck in establishing session.

 

I already do below TS but it didn't work.

clear browsing history.

manage and reset pw for pdi instance

use private window but still not work

release my old pdi instance and request a new instance.

 

I still having problem and not able to use my PDI.

 

Any other TS that can help ?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Jeck Manalo

‎07-09-2024 12:25 AM

Hi @Jeck Manalo 

 

sorry to hear this. It look like browser issue. Try to reboot laptop/ desktop.

Also try to open this link in mobile browser a well. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Jeck Manalo

‎07-09-2024 12:32 AM

Good to know @Jeck Manalo 

 

Have a nice day.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
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Sandeep Rajput
Tera Patron
Tera Patron
In response to Jeck Manalo

‎07-09-2024 01:06 AM

@Jeck Manalo Please drop an email to pdiquestions@servicenow.com and share your concern with them. I hope they will address this issue for you. 

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