My releases(rm_release) are closed but active is still true.

nitin51
Tera Contributor

My releases(rm_release) are closed but active is still true. 

Also closed and closed by fields are being empty for closed releases. 

Not sure what is wrong here. please here.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Are you trying in PDI?

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Dr. Atul G. - Learn N Grow Together
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Anurag Tripathi
Mega Patron
Mega Patron

See if you find a BR on rm_release that is supposed to do so but is deactivated or somehting.

 

-Anurag

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Is this a structural issue on your releases? Or only a few? Or perhaps since a short while (what changed?)? Is this also a company instance? A PDI? And how are you actually closing the releases, manually, scripted, integration?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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