My releases(rm_release) are closed but active is still true.
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02-09-2024 03:33 AM
My releases(rm_release) are closed but active is still true.
Also closed and closed by fields are being empty for closed releases.
Not sure what is wrong here. please here.
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02-09-2024 03:38 AM
Are you trying in PDI?
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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02-09-2024 03:41 AM
See if you find a BR on rm_release that is supposed to do so but is deactivated or somehting.

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02-09-2024 03:49 AM
Hi there,
Is this a structural issue on your releases? Or only a few? Or perhaps since a short while (what changed?)? Is this also a company instance? A PDI? And how are you actually closing the releases, manually, scripted, integration?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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