My Request menu in Employee Center need to point to specific view for some records

[Eli7]

Hi All,

In ESC the My Request menu has a number of different records for the user like INC, RITM, HR and we also have Demands.

I need to point the Demand record to open with a specific view but cannot see/find how to configure this on the demands page or widget.

Does anyone know how to do this or have any pointers.

Thanks!

[Omkar Kumbhar · Accepted solution]

Hello @Eli7 ,

Please find the below link which can help you

https://www.servicenow.com/community/developer-blog/adventures-in-service-portaling-the-form-widget/...

https://www.servicenow.com/community/developer-forum/update-portal-page-to-show-new-view/m-p/2354513

https://www.servicenow.com/community/now-platform-forum/forcing-a-custom-view-on-a-form-on-service-p...

You can modify the widget html section and check if the table is demand you wan the specific view else show the default view for the other tables. To add this conditions please check above link it says where to update the view and check.