Nav bar disappears when opening an item in a new tab

[StephenL1]

Hi there!

I'm not sure if this is a known bug or not, but wanted to flag in case anyone knew a config change that could fix it.

When ctrl-clicking(opening in a new tab) on a link in ServiceNow, the Nav bar always disappears completely. Basically have to reopen the instance on a difference page or change the url to get the correct UI showing.I'll include pictures here to explain a bit better.

Ctril+click the incident link below:

/incident.do?sys_id=016ac075db226410de87eeb35b9619b2&sysparm_record_target=incident&sysparm_record_row=1&sysparm_record_rows=107&sysparm_record_list=assignment_group%3Dcf8a8c450c9d7000945aba83678f3374%5Eincident_stateNOT+IN6%2C7%5Eshort_descriptionDOES+NOT+CONTAINMessage+notification%5Ecaller_id%21%3D54824a39db61c090b6c855384b96191d%5EORDERBYcategory

Where as just clicking it brings us here

nav_to.do?uri=%2Fincident.do%3Fsys_id%3D016ac075db226410de87eeb35b9619b2%26sysparm_record_target%3Dincident%26sysparm_record_row%3D1%26sysparm_record_rows%3D104%26sysparm_record_list%3Dassignment_group%3Dcf8a8c450c9d7000945aba83678f3374%5Eincident_stateNOT%2BIN6,7%5Eshort_descriptionDOES%2BNOT%2BCONTAINMessage%2Bnotification%5Ecaller_id!%3D54824a39db61c090b6c855384b96191d%5EORDERBYcategory

[Emil DK]

Brilliant, it's alot better than the Framerizer extension although I had to modify it a bit as the browser auto converts the above link.

This is the link I bookmarked:

Name: Add SN Frame

URL entered (how you should enter the URL when creating bookmark):

javascript:if(window.location.href.indexOf('/nav_to.do?uri=') === -1) {window.location.href = 'https://' + window.location.href.replace('https://','').replace('/','/nav_to.do?uri=/');}

URL converted by browser (don't enter the URL like this):

javascript:if(window.location.href.indexOf('/nav_to.do?uri=%27) === -1) {window.location.href = %27https://%27 + window.location.href.replace(%27https://%27,%27%27).replace(%27/%27,%27/nav_to.do?uri=/%27);}

[Yosi Saad]

Hi,

This is fixed in Next experience "Display-> Always show top navigation"