nav_to.do go to SPEntryPage Script

[Jaeik Lee]

URL contains "nav_to.do" go to SPEntryPage and check condition in getFristPageURL().

I do not think it was not normal process of nav_to.do url redirect.

How can fix that? I want make nav_to.do URL to redirect to own address. 

[Tony Chatfield1]

Hi, unfortunately your issue\question is not clear.

I suspect it relates to this other post of yours?
Check Is redirect from email link - ServiceNow Community

A URL 'redirect' happen within the platform and a logged in user should not encounter login functionality.

If your issue relates to a user accessing a link from an external source IE email, this is not a 'redirect'
and their local PC configuration may open the link in a different browser, which would take them through the login process if they were not logged in.

Perhaps you could update this thread with clear and specific details of your configuration and issue?

[Jaeik Lee]

Thank you for answer. I modified 'SPEntryPage' Script include. Check the role and return Dashboard or Portal page by role. It works well, but problem occured. If User clicked notification link, it send to Dashboard or Portal page instead send to notification link URL.

[Tony Chatfield1]

Without details of your code it is not possible for the community to assess the changes that you made. Perhaps you could share the updated script-include as plain text or xml so that it can be assessed.

[Tyler38]

Were you able to find a solution to redirect users to the portal if they were given a link, they shouldn't have access to?