need add and Edit button in change request

Arun Priya
Tera Contributor

I need to create add button and edit button in Affected CI's and Impacted CI's. The current configuration is the add button is visible in affected only in new state. But it should be visible for all users till authorize state and to the change management team till Implementation. The same way need to have edit button. Can any one suggest me with the implementation on this?

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@Arun Priya 

if this is for native or workspace?

share screenshots.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Arun Priya
Tera Contributor

Hi @Ankur Bawiskar 

 

In native

 

@Arun Priya 

this is the OOTB UI Action and you can update the condition to check for NEW state in the OOTB script include canAddCI() function

AnkurBawiskar_0-1762863727809.png

 

I couldn't find any OOTB Edit button on task_ci

Share which one is that

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

Can Add( ) function is available already for new state I need to add for Authorize and Assess state.