Need confirmation when submitting a Record Producer

[vidhya_mouli]

I have written onsubmit client script which will ask for confirmation before submitting the record producer. 

I get the message (see attachemnt), but when I click on cancel, it is still submitting the record. How to avoid this?

[Himanshu Verma]

Hi Vidya,

Are you using async ajax call? if yes then it will not work. Because it works in background. 

You can go through this blog "https://www.servicenow.com/community/developer-articles/async-validation-in-onsubmit-catalog-client-.... It will be helpful for this requirement.

Thanks

[vidhya_mouli]

Yes, I am using Ajax call. So is there a work around for this?

[SAI VENKATESH]

Hi @Himanshu Verma 

You can once check the below link  and please the your code in explorer(expect chrome) because expect chrome it is working I have checked just now in my PDI

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715672

Thanks and Regards

Sai Venkatesh

[SAI VENKATESH]

Hi @vidhya_mouli 

I have tried using the below script it is working me and can you check by modifying the script in the below format

var confirmmessage= confirm("are you going to submit the task");
   if(confirmmessage==false){
	return false;
   }

Thanks and Regards

Sai Venkatesh