Need help with Excel file import Issue.

Lisa Goldman
Kilo Sage

Hello,

 

I have an Excel file that I'm trying to import into the question_choice table. The file includes a "Text" column with data, but during the import preview, the "Text" column appears empty.

 

LisaGoldman_0-1756401725448.png

 

LisaGoldman_0-1756402365510.png

 

Any assistance would be appreciated.

1 ACCEPTED SOLUTION

Rafael Batistot
Kilo Patron

Hi @Lisa Goldman 

The "Text" value not come in the template from question_choice, may you try via transformap 

https://www.servicenow.com/community/developer-forum/add-question-choices-to-a-select-box-variable-b...

If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct. Doing so helps other users find accurate and useful information more easily.

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3 REPLIES 3

Rafael Batistot
Kilo Patron

Hi @Lisa Goldman 

The "Text" value not come in the template from question_choice, may you try via transformap 

https://www.servicenow.com/community/developer-forum/add-question-choices-to-a-select-box-variable-b...

If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct. Doing so helps other users find accurate and useful information more easily.

Shashank_Jain
Kilo Sage

@Lisa Goldman ,

 

I tried it on PDI!

If you are importing it via excel template it won't work!

For the column Text, I think that is not proposed because it's translated Text but you can fix it: import it via data source.

It will populate the text value correctly!

 

Hope it helps!
 

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain

Hii @Lisa Goldman ,

 

You can select multiple answers as accepted.

If this helped you, please mark it as accepted. That will be much appreciated!

 

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain