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Need help with Excel file import Issue.

Lisa Goldman
Kilo Sage

Hello,

 

I have an Excel file that I'm trying to import into the question_choice table. The file includes a "Text" column with data, but during the import preview, the "Text" column appears empty.

 

LisaGoldman_0-1756401725448.png

 

LisaGoldman_0-1756402365510.png

 

Any assistance would be appreciated.

1 ACCEPTED SOLUTION

Rafael Batistot
Kilo Patron

Hi @Lisa Goldman 

The "Text" value not come in the template from question_choice, may you try via transformap 

https://www.servicenow.com/community/developer-forum/add-question-choices-to-a-select-box-variable-b...

If this response was helpful, please mark it as Helpful and, if applicable, as Correct.
This helps other users find accurate and useful information more easily

View solution in original post

3 REPLIES 3

Rafael Batistot
Kilo Patron

Hi @Lisa Goldman 

The "Text" value not come in the template from question_choice, may you try via transformap 

https://www.servicenow.com/community/developer-forum/add-question-choices-to-a-select-box-variable-b...

If this response was helpful, please mark it as Helpful and, if applicable, as Correct.
This helps other users find accurate and useful information more easily

Shashank_Jain
Mega Sage

@Lisa Goldman ,

 

I tried it on PDI!

If you are importing it via excel template it won't work!

For the column Text, I think that is not proposed because it's translated Text but you can fix it: import it via data source.

It will populate the text value correctly!

 

Hope it helps!
 

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain

Hii @Lisa Goldman ,

 

You can select multiple answers as accepted.

If this helped you, please mark it as accepted. That will be much appreciated!

 

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain