Need restirct standard change template in Serviceportal

[nameisnani]

Hi Team , 

Standard Change template should not be viewable in the Service Portal.

Need to restrict standard change template from Service portal . 

These many standard change we are having .

for example , if i search with any standard change template 'ServiceNow Notifications' it is showing in Service Portal . 

configuration of standard change 

If i remove catalogs and category from the template it won't show , But client is saying even if we select , catalogs and category . It has to restrict in the Service Portal .

NOTE - Standard Change template should not be viewable in the Service Portal .

Please provide steps to achieve this , 

Please provide configuration steps and screenshots for better understanding. 

Thanks in advance 

[Dr Atul G- LNG]

Hi @nameisnani 

Greetings!!

May i know the reason to restrict this on portal? 

To do this, you need to hide/ deactivate the catalog item only, there is no other way.

[nameisnani]

@Dr Atul G- LNG 

Any other alternative way.

[Dr Atul G- LNG]

Hi @nameisnani 

No mate, if you want to fully restrict then no other way, else try user criteria.