Need to add the attachment validation

[vinuth v]

Hi All,

I am working on the one of the form, in this form I need to restrict the form submission when "Are you able to browse wireless network. If Yes attach screenshot." and " Do you get any error message? If Yes attach screenshot." both the variables is Yes, if the use is not attached the screen shot I need to populate the alert message and need to restrict the form submission.

I wrote the onSubmit client script but it is not working as expected.

function onSubmit() {

   //Type appropriate comment here, and begin script below

  var h = g_form.getValue('are_you_able_to_browse_1');

  var b = g_form.getValue('do_you_get_any_error_1');

   if(h =='Yes' && b == 'Yes'){

    var hasAttatchment = g_form.hasAttatchment;

    if(!hasAttatchment){

        alert("Kindly attach the screenshot to support investigation");

        return false;

    }

   }

   return true;

}

Thanks in advance,

Vinuth

[Sandeep Rajput]

@vinuth v Please refer to this tutorial to make attachment mandatory on the catalog item form https://www.basicoservicenowlearning.in/2020/10/attachment-mandatory.html

Hope this helps.

[AmenaA]

Hello @vinuth v ,

The following Client Script would work for a catalog item on Native UI & Service Portal:

TYPE: onSubmit

UI Type: All

Isolate Script: False

Script:

function onSubmit() {

var cat_id = g_form.getValue('sysparm_item_guid');

var gr = new GlideRecord("sys_attachment");

gr.addQuery("table_name", "sc_cart_item");

gr.addQuery("table_sys_id", cat_id);

gr.query();

if (!gr.next()) {

          alert("You must add an attachment before submitting this request.");

          return false;

         }

}

The above code restricts the form submission if there's no attached attachment.

Please add conditions as needed.

Thanks,

A. A. B