Need to auto populates requested for's Manager as a Change approver

Vyanktesh08
Tera Contributor

Hi Team,

I need to auto populates 'requested by' manager as change approver automatically in the change approver field.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vyanktesh08 

 

Change the fields name as per given script

 

https://www.servicenow.com/community/itsm-forum/auto-populate-fields-from-selected-user/m-p/604446

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi @Dr Atul G- LNG ,

Still having issue.

 

 

Hi @Vyanktesh08 

 

I think there is another way, instead of creating a new field change approver, why not you bring the manager field of requested for and via dictionary override change the label.

 

AGLearnNGrow_0-1737825596833.png

AGLearnNGrow_1-1737825671616.png

 

 

It will no code and easy to do.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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