Hi Team, My CSA Voucher is expired and I think that is my last CSA voucher, any one have any idea how to proceed on this. how to get 1 more CSA voucher?

Hi Team, Could any one help me with the background script for changing the author of the multiple KB articles . that Update All method is not working for me don't know why

Hi Team,I need to auto populates 'requested by' manager as change approver automatically in the change approver field.

Hi Team,How to close change request or problem ticket using background script as it is process flow , before closing do we need to complete steps? please help on these. I know we can cancel it directly , but cant close it. 

Hi Team,I need to change user active false using background script. I am using below script, but record of user is not changing to active false. var gr = new GlideRecord('sys_user');gr.addQuery('sys id', '62826bf03710200044e0bfc8bcbe5df1');gr.query()...