Need to delete interaction table record

[Saib1]

Hi,

Is there any option to delete Interaction from list view. When i click the Action on Select ed Rows i see the Dete button greyed out.

When i open the record i dont see the delete options.

[JP - Kyndryl · Accepted solution]

Hi Saib,

OOTB, there is an ACL (Access Control List) that prohibit interaction record deletion.  An admin will have to set that "Delete" ACL inactive or allow it for some role(s).