Hi All, We have a catalog item created and after submitted it will go for 2 levels of approval and once the approval is done it will create a task in the task the short description is mandatory field and in short description we need to get the catalog item name: requstedfor : user ID. we need this details in short description field. How to get these details please suggest.
In your catalog task activity , use below code in script section.
var desc;
desc += "Item Name :"+current.cat_item.name;
desc += "Requested For :"+current.request.requested_for.getDisplayValue();
desc += "Requested For :"+current.request.requested_for.user_name;
task.short_description =desc;
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for Kind Regards, Rohila V 2022-25 ServiceNow Community MVP
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for Kind Regards, Rohila V 2022-25 ServiceNow Community MVP
If you need it as default value then copy the sys_id of that record and use it as default value.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for Kind Regards, Rohila V 2022-25 ServiceNow Community MVP
Within the task activity of the workflow, you have the option to add script as an advance step. You can set the values of all the task field. task.short_description =current.variables.variablename;
