Need to get variable values in task short description

[Ashwini8]

Hi All, We have a catalog item created and after submitted it will go for 2 levels of approval and once the approval is done it will create a task in the task the short description is mandatory field and in short description we need to get the catalog item name: requstedfor : user ID. we need this details in short description field. How to get these details please suggest.

[Voona Rohila · Accepted solution]

Hi Ashwini

In your catalog task activity , use below code in script section.

var desc;

desc += "Item Name :"+current.cat_item.name;

desc += "Requested For :"+current.request.requested_for.getDisplayValue();

desc += "Requested For :"+current.request.requested_for.user_name;

task.short_description =desc;

[Ashwini8]

Thank you Rohila, Its working fine.

Hey just 1 small question I have a cmdb_ci field on catalog item ok and it should display only 1 perticuler value and user should not select any values from that field. so I made it manadatory but not getting how to display a single value in that. Do you have any input for this?

[Voona Rohila]

Hi Ashwini

You can add reference qualifier to your variable.

[Ashwini8]

I tried adding name is --- but still its not displaying that value