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Need to hide checkout option on the catalog item

chiranjeevi Kup
Tera Expert

‎11-21-2023 12:06 AM

Hi , Can anyone let me know how we can disable the checkout button on the catalog item while submitting the request.
Thanks in advance !

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5 REPLIES 5

Prashant Ahire
Kilo Sage

‎11-21-2023 02:18 AM

@chiranjeevi Kup 

Can you give more details on what you want to do. can you please attach any screenshot 

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chiranjeevi Kup
Tera Expert

‎11-21-2023 02:22 AM

Hi @Prashant Ahire , Thanks for the response
Actually I faced this Question in one of my interview , where he asked there is 3 steps in the order guide and now how can you disable the checkout option , It sounds interesting thought to check in the community if someone knows and help for future use.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-21-2023 02:58 AM

Hi @chiranjeevi Kup 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0967213

 

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Anurag Tripathi
Mega Patron
Mega Patron

‎11-21-2023 03:01 AM - edited ‎11-21-2023 03:01 AM

Hi,

 

Disable two step checkout model by modifying the below property

 

Procedure

  1. Navigate to Service Catalog > Catalog Administration > Properties.
  2. Locate the property Use the two step catalog checkout model (default false).
  3. Select the Yes check box to enable the two-step process.
  4. Locate the property Show the 'Back to Catalog' button on the two step checkout screen.
  5. Select the Yes check box to provide a button that navigates back to the catalog from the order confirmation screen (default). Clear the check box to hide the button.

Note: this change will impact all catalog items!.

-Anurag
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