Need to keep roles after clone

[guille]

Hello community,

I'd like to know if there is a setting to set admin users in lower environments to keep their roles when we clone, also if it possible to maintain update sources when cloning? so after clone is done we don't have to set them all again in the previously cloned instance.

[sachin_namjoshi · Accepted solution]

You can create data preserver on target instance so that admin roled users are not wiped off during clone.

You can do same for maitaining update sources.

http://wiki.servicenow.com/index.php?title=System_Clone#gsc.tab=0

Another option is to export XML of admin users and update source from target instance and import XML back after cloning is complete.

Regards,

Sachin

[johnram]

The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here: System Clone

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[AlessandroD]

I know it is an old discussion but I just wanted to clarify the Data preserver must be defined in the Source instance and not in the target instance, otherwise the data preservation won't be done.

[conanlloyd]

We do that ourselves using the preservers to exclude many tables.   Also use it to prevent overwriting ldap and midserver data as they point to test environments.

Link goes right to the topic.