Need to pull a value from the Opened For's HR Profile

[Rylie Markle]

I want to add a value from the Opened For's HR Profile to a tab on the case form. When I go to add fields, it only gives me access to the Subject Person's HR Profile. Is there a way I can make a field with this information? Or do I only have access to pull from the Opened For/By's User Profile?

[Manmohan K]

@Rylie Markle 

Please check if the opened for field is not empty and the backend name of opened for field is correct in script

[Rylie Markle]

@Manmohan K , there is an employee's name in the Opened For field. And 'opened_for' is the correct name, please see below. 

[Manmohan K]

@Rylie Markle 

there can be one of two things going wrong

1. You need to check if the sn_hr_core_case table has the field  - u_top_available. Also check its backend name and correct if needed

2. Open the employee set in the opened_for field on the form and check if the u_top_available field is populated with some value. If not, add a value and save

[Rylie Markle]

@Manmohan K The field 'u_top_available' is on the HR Profile table, not on the case table. This is the field I'm trying to pull for the Opened For. 

'u_donator_current_top_balance' is on the HR Payroll Case table- that is the field I added. 

The u_top_available field is populated with a value for the Opened For. 

[Rylie Markle]

@Manmohan K should I put 'u_donator_current_top_balance' on the HR Case table instead of the HR Payroll Case table? I chose HR Payroll because that is the COE the service is under.