Need to remove New button

Astik Thombare
Tera Sage

Need to remove New button on the Change Tasks related list for Normal, Emergency, and Standard change

 

How to achieve it can anyone please help ?

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Astik Thombare Please use the following steps to hide the New button on Change Task related list on change request.

 

1.On Change Request form, scroll to the bottom and on Change Task related list, use context menu and look for List control

Screenshot 2023-09-28 at 3.03.42 PM.png

2. You will be taken to List control, choose Omit new button checkbox and save, the New button will no longer appear on change task related list on change form.

Screenshot 2023-09-28 at 3.04.49 PM.png

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10 REPLIES 10

Sagar Pagar
Tera Patron

Hi @Astik Thombare,

 

You can make active false that UI action or add conditions so that it will be hidden.

 

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

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Astik Thombare
Tera Sage

I think we have to add omit condition in list control

 

Peter Bodelier
Giga Sage

Hi @Astik Thombare,

 

The new button responds to Create ACL's. So if you have no rights to create, the button is not visible.


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Can we achieve the same by adding conditions ?