Need to restrict the close of catalog task
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06-27-2023 03:40 AM
Hi All,
Query
1) Only the ITIL user who is part of the assignment group can close the catalog Task. (Admins are allowed)
2) Persons who are not part of groups are restricted to close the catalog task.
3) Requester who has raised the request are allowed to close the catalog task
Please any one provide me the input,
Thanks in advance,
Vinuth
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07-03-2023 08:51 AM
UI action condition I shared should work fine.
Did you debug that UI action condition?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-04-2023 05:39 AM
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07-04-2023 06:01 AM
few changes
1) you didn't select the form button or any other checkbox then how that UI action will be shown
2) also are you sure u_requested_by field is populated with the user sysId
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader