Need to send cab meeting invite.
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09-04-2024 02:26 AM
Below are details about the requirement.
There is a need for the system to automatically populate the CAB Attendees Tab.
Description of the update:
- CAB agenda is populated from all the changes in CAB state
- All changes have a Service Offering Field
- Every change have an Assess and Authorized group per Service Offering
- Once the CAB agenda is populated, we need the system to automatically to Identify the service offerings related to the changes included in the agenda.
- Add to the Attendee Tab all the members included in the Assess (Approval group field), Authorize (Change group) all service offerings in the agenda.
- If a member has been already added, it should be duplicated.
2 REPLIES 2

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09-04-2024 03:06 AM
Hi,
Create a Business rule in the table "cab_agenda_item". Whenever a new record is created, get the member or Approval group and Change group of the Service Offering and add to "cab_attendee" table.
Thank you,
Palani
Thank you,
Palani
Palani
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09-04-2024 03:25 AM
Hi @harver31
Description of the update:
- The CAB agenda is populated from all the changes in the CAB state --> It depends on the Agenda management in CAB
- All changes have a Service Offering Field ---> Put a UI policy on the change form.
- Every change has an Assess and Authorized group per Service Offering --> Need to set up CSDM groups and add them to approval policies.
- Once the CAB agenda is populated, we need the system to automatically Identify the service offerings related to the changes included in the agenda. --> For this, you need to add the SO in conditions and then the agenda will be created.
- Add to the Attendee Tab all the members included in the Assess (Approval group field), and Authorize (Change group) all service offerings in the agenda. --> OOTB only requestor added in CAB attended list, adding Assess and Auth group will create an issue, also you need to write logic to get a group. members and add them.
- If a member has been already added, it should be duplicated. --> It will do, you can check OOTB UI Action and club together.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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