- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2018 04:09 AM
Hi Team,
Need to set mandatory fields while closing the task (closed complete).
After approval 1st task will be created, once we close the 1st task, additional task should be created.
Could you please help me how to set mandatory fields while closing the task (closed complete) only for 1st task.
Regards,
Saridha.L.
Solved! Go to Solution.
- Labels:
-
Scripting and Coding

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2018 04:36 AM
of course ui policy . if things can happen without script then use OOTB functionality . its beauty of service-now. 🙂

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-08-2018 08:01 AM
what exactly have you done till now?
please share the screenshot..
Thanks,
Harshvardhan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2018 04:31 AM
Hey Sridha,
There are two ways to do this,
1-On change client script with the hidden check box as harshvardhan already explained.
2- Using UI policy you can check with short description condition and state is closed complete and making action as mandatory for required fields.
Thanks,
Shafaq