Need to set mandatory fields while closing the task (closed complete)

Saridha_L1
Tera Expert

Hi Team,

Need to set mandatory fields while closing the task (closed complete).

After approval 1st task will be created, once we close the 1st task, additional task should be created.

Could you please help me how to set mandatory fields while closing the task (closed complete) only for 1st task.

 

Regards,

Saridha.L.

1 ACCEPTED SOLUTION

of course ui policy . if things can happen without script then use OOTB functionality . its beauty of service-now. 🙂

 

View solution in original post

6 REPLIES 6

what exactly have you done till now?

please share the screenshot.. 

Thanks,

Harshvardhan

shafaq
Giga Contributor

Hey Sridha,

There are two ways to do this,

1-On change client script with the hidden check box as harshvardhan already explained.

2- Using UI policy you can check with short description condition and state is closed complete and making action as mandatory for required fields.

 

Thanks,

Shafaq