Need to set visibility of Catalog Item for specific group and user
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05-04-2021 05:16 AM
Hello All,
There is one Catalog Item configured which is available on Service Portal. I want to hide it from other users except for some groups and users. Those users who will create that Catalog Item can see the RITM and for others the REQ and RITM will not be visible.
Can anyone help me out on this.
Thanks
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09-27-2021 10:14 PM
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09-27-2021 11:03 PM
you can use user criteria with script
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-27-2021 11:16 PM
can you please provide brief explanation for this, please help me with the code what we need to written
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09-27-2021 11:42 PM
you can use advanced user criteria script.
what script have you started and what is not working?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader