Need to set visibility of Catalog Item for specific group and user

SNOW46
Tera Contributor

Hello All,

There is one Catalog Item configured which is available on Service Portal. I want to hide it from other users except for some groups and users. Those users who will create that Catalog Item can see the RITM and for others the REQ and RITM will not be visible.

 

Can anyone help me out on this.

 

Thanks

18 REPLIES 18

@Ankur Bawiskar  yes how we can implement the above scenario you explained same need to implement can you provide solution for that.

you can use user criteria with script

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

can you please provide brief explanation for this,  please help me with the code what we need to written

@GSReddy 

you can use advanced user criteria script.

what script have you started and what is not working?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader