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Assignment group

Hi I need help! I need to put a certain group in the Assignment group field, a group that will always be there. I did it by copying the sys_id and putting it in the default, but now I need to change that instead of copying the value itself, I want to...

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Deleting multiple domain records

Deleting domain records is a slow process where it trigger domain hierarchy job everytime. Is there a way to quickly delete all the domains from the domain table?

IRE FOR SOLARWINDS SGC

Team, we are facing this issue where Our Solarwinds service graph connector is updating the Cis that were already discovered by service now , we don't want that to happen. We implemented Identification and reconciliation rule as well , does not seem ...

Make Catalog variables Readonly for Specific Groups

Hi, I would like to set catalog variables as read-only for two specific groups. I've created a new role and assigned this role to those groups based on information from a community blog and implemented the following onLoad client script. However, whe...

Vamshi_ch123 by Tera Contributor
  • 1186 Views
  • 4 replies
  • 0 helpfuls

Order guide

Hi Family, How do I remove catalog item field based on selecting the some other variable from order guide?? Actual Requirement is : Remove the business justification field when request is submitted for Internet access only.  

Resolved! Issue with ACL Conditions

Hi Team, Requirement:In one table there are 45 fields are available, So based on one condition make Read-only for 38 fields in the list view. I have informed customer that it needs to create 38 ACL, I said it might cause to performance issue, but the...

sainath3 by Giga Guru
  • 1013 Views
  • 5 replies
  • 0 helpfuls

Group updation sync among Servicenow instances

Hi, I am trying to sync group updates across all our instances (DEV and QA) Can anyone suggest me ideas on how I should go about?  The Requirement is, whatever update is made to a group in DEV (Group, Group Members and Group Roles) should fly to QA a...

RFJ1 by Tera Contributor
  • 1289 Views
  • 5 replies
  • 0 helpfuls