Help adjusting Width of Annotation Type- Info Box Blue
Greetings,How do you decrease the width of the Annotation Info Box Blue by chance? Its to long and I want to condense the box to make more uniform.
Forum Posts
Resolved! when searching using the app navigator search field what can be returned choose 4 answers
when searching using the app navigator search field what can be returned ?choose 4 answers a.Names of applications and modules b. history records c. favorite d.name of applications e.table of dash board gauges f. name of modules I am thinking b,c,d,...
How to access reference variable in Flow Designer
Hi All, I built a flow designer on catalog item and it has got a reference variable "Action" and through the defined script include 3 actions are displayed like Add, Modify & Delete. I would like to check this variable "Action" value during the appro...
Service Portal add user to watchlist widget
I am making custom widget for ticket page to add user to watchlist similar to the backend. I have been following few solution from the community. I am using sn recode picker and i want output something like in the attached image. And after adding use...
Resolved! Why do workflow Join activities contain an Incomplete path?
I was wondering when a workflow Join activity's Incomplete path would ever be taken? (This activity has two output paths: Complete and Incomplete)I have a Join that joins up the paths of 2 parallel tasks that occur after a corresponding Branch acti...
How to assign values to list collector field in a catalog item?
I have a list collector referencing sys_user table and need to assign some values to it.How do I do that using catalog client script.
Roles and ACL
Hi Experts, I would like to find a way to report on the Roles and ACLs linked to a particular table. When I lookat the table security, I can see the list of all the ACLs, but it doesn’t show me the option to add roles column that are linked to the op...
Resolved! Script rows & columns in an Email Script
Following this resolution, I am creating an email script that lists our CI's and owners in rows and columns. I am able to generate the column, but one side (owners) is significantly shorter. The formatting is making this a big challenge as it does di...
Problem-incident relationship
Hello Guys We have a problem record and when we adding an Incident records in related list , The incident with state =closed is not getting added ,I get to know this is OOB So what need to be configure to enable this behavior so all users with ITIL ...
How to trigger a workflow from a flow designer via run script
Hi All, I need to trigger a workflow that is configured for sc_req_item table from an intermediate step in a flow. Can someone please help me with the exact script to achieve this as I cant call call a workflow flow logic on any workflow for sc_req_i...
Resolved! How to auto populate Assignment group and assigned to
Hi, I have the record producer 'Create Incident' which create a record in incident table. On the incident table i have the fields assignment group and assigned to. How can I auto populate these fields using the record producer based on caller_id valu...
Adding additional Attributes to Service Graph connector
Hello Guru's: We are updating our SCCM Connection to Service Graph - and I'm running into some issues. Apparently, as i am new to the cmdb module, HI has stated that adding attributes is not supported by the integration.I'm wanting to add 2 variables...
Resolved! How can I display the Trademark Symbol (™) on a UI Page?
I've attempted to embed the Trademark symbol into a UI Page several ways, but so far they have all failed:™ results in an XML error (The entity "trade" was referenced, but not declared.)™ results in "™" being displayed™ re...
Resolved! How to send notification based on time interval
In my req I want to send notifications to the owner of the story, if state changes to UAT and testing will not happen upto 2 days. So need to set reminder for the story owner after 48 hours , still story testing pending I created event and business ...
