Need a script to copy roles and groups from one user to another user

Hi All, Need a script to copy roles and groups from one user to another user For example I will give the user name like below  Copy From : sallis@gmail.comCopy To : rizwan@gmail.com

Validation of LIST type field from onChange client script

Hello All, Hope you are doing well. I have a form on incident table to create incidents for multiple users at once. To address this,there is a 'user' field which is a referance field to user table. There is another field as 'multiple users' which is ...

Project task status color rule

Hi there, I'm looking for the way to change the color rules for project task status: documentation talk about com.snc.ppm.yellow_status_duration propertie but I can't find it.  Do you know where is this propertie or if there is a business rule or scr...

populate caller id manager name in the short description

i have to populate caller id manager name in the short description field in incident using glide Ajax and script include. Please provide the code for onchange CS and SI as well.  

Record not getting deleted

Hi All, I'm using Workflow Run Script to delete record from "sc_cat_item_subscribe_mtom" table, when a new record was inserted or current record is getting removed using an Catalog. But the script is only deleting the 'Service Offering' from the tabl...

How to clone a workspace. when an agent from one group open the workspace should see a page

Hi, How to clone a workspace. in our PDI you have Service operation workspace. duplicate the same, when an agent from one group open the workspace should see a page and when an agent from different group opens the same workspace should see a differen...

Email sent from flow designer is not captured in activity logs.

I have used a 'send email' action in flow designer. email is triggering and can be seen in email logs but not able to show the emails in activity log of the table.  

I want to fetch the "id" in URL from request type dynamically, instead of hardcoding.

Hi All,I want the user to be directed to ESC portal, for that I build the URL, there I am trying to fetch the details like sysId and table class name dynamically. But I am not getting how to fetch the "id"(red colored.https://servicenow_my_instance/e...

Copy fields from one table to another

I have to tables A and B. A has fields a,b,c,d.....,z (26 fields) and B also has same number of fields with same name a,b,c,d.....,z (26 fields). Whenever an record is inserted in table A via a background script or some other backend process, the sam...

How to autopopulate manager field with catalog onLoad() client script.