Hi, I'm sort of new to ServiceNow and was given a task to make "Assigned to" only shows members of the selected "Assignment Group", wherein Assigned to field will not show any choices unless the Assignment Group field is filled out. So far, I've trie...
Hello Experts,I have applied two filter conditions for the cmdb_ci_computer class. The first one is updated before the last 60 days and the second is class should be computer. after applying the filter I exported the record in Excel. for other column...
Hi There, I have a question on Request Survey, When Request is closed at that time Req closed notification will send to Caller, and that notification contains, one survey to take.and if user is not fill the Survey, at that time he should receive one...
Question What is the best way to Dynamically create a Requested Item (sc_req_item) from an external source (outside of ServiceNow).The slightly complexity is that the person performing the Approval must be variable (i.e. specified externally in the R...
Hi All,I want to create "% of Incidents Closed within SLA" timelinesPlease provide your valuable input on this PA report creationThanks
The instance is offlineWhen logging into Dev site my PDI shows as Offline. when connecting the dpi itself i get a message stating the following: This can happen when the instance is processing a request, undergoing maintenance, or having trouble conn...
Hi All,I need to give access to ITIL User to the landing page in Service Operations Workspace. I tried updating the Audiences related to SOW and giving ITIL user, but it is not working as expected. After impersonating with an ITIL user I am getting "...
Hi Expert, I want to configure ping command from where I can Ping external IP address from ServiceNow Agent App PDI and collect the response. Is it possible in ServiceNow PDI? If yes, please advice how can I achieve this.
I create a new change type with the customize flow which is Authorize before the Assess state. So that can i change this dislayed bar when i choose my customize type.
onevariable value is not equal to anothe variable table field value on that time display error i tried with below widget but no luck please check and let me know my mistake. Client controller: api.controller = function($scope, $rootScope, sp...
where we can find these table "sn_getwell_cis_processed_via_ire" in my instance what is the use of this table?
1st Script: var response1 = r.execute(); var responseBody1 = response1.getBody(); var httpStatus1 = response1.getStatusCode(); var ans = (JSON) ? JSON.parse(responseBody1) : eval(responseBody1); for (var i = 0; i <...
Hello Everyone, Please suggest me how to show value in a list collector variable into a confirm window whenever you submit a catalog item , I am using " confirm('Do you want to continue with for ' + array + '?'); " in the onSubmit client script, i a...
Hi Team,I'm trying to use a Business Rule that runs when I Update a record and Comment or Work Note changes. I want this script to pull the body of the last work note, and the body of the last comment. When I use a test string instead of current.co...
I'm working on the OnChange client script below, expecting the error message to appear if a user tries to increase the value above 100 from the current value. I'd suspect since it's an integer my If statement would work, but it's not capturing the da...
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