Need view option for the attachment on incident form

[Hemasundar]

Hi community , 

I need [view] option after [download] .if i click on view the attachment should be open

[SaiVasanth · Accepted solution]

Hi @Hemasundar,

You can easily do this.

Step 1 - Go to System Definition→ Dictionary
Step 2 - Open the incident table there and go to the Attributes Tab in the related list

Step 3 - Click new and search Use Document Viewer in attribute field and set the value to true and save it

It's done

Mark my answer as solution if it work for you

Thanks