Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

New button on Related list

vinzz
Mega Contributor

Hi ,

Change request related list on change form has New button.

When we select the New, it loads the interceptor with various type of change.

Can we have an option to load the form directly instead of interceptor.
Example- For Normal change when I try to created new child change , it should directly load the normal change form instead of interceptor.

Thanks

3 REPLIES 3

Shishir Srivast
Mega Sage

Please check if this helps.: Interceptor


Priya Shekar
Tera Guru

Hi Vinny,



You can update the redirect URL of the "New" button to the Normal change form instead of the interceptor.


JadhavS
Tera Contributor

Hi @vinzz ,

I have same requirement. 

Change request related list on change form has New button.

When we select the New, it loads the interceptor with various type of change.

Can we have an option to load the form directly instead of interceptor.
Example- For Normal change when I try to created new child change , it should directly load the normal change form instead of interceptor.

Do you have solution for this?