New Call Form : Reference Qualifier ---> 2 fields on different forms ( both are ref to sys_user)
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01-29-2024 03:00 PM
Hello,
What is the best way to modify the script or set this up to work the way we need it.
We use a new call form to generate incidents, its setup so when status check is selected it gives a "transferred to" field which is a reference to the caller field on the INC form ( which is a sys_user). I also need to allow them to tie these status calls to WO also, however my current iteration of the reference qualifier doesnt work, because even though it is set to the task table not the inc field we need to reference a different field on the WO form, in this case "contact" which is also just a sys_user reference.
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01-29-2024 03:39 PM
gona feel really dumb if you can tell me I can just add an ^