Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

New developer instance certificate expired

chris_roses
Tera Contributor

 

Hello everyone, today I deployed a ServiceNow instance for developers and the certificate is expired. Is there anything I can do to fix this?

 

chris_roses_0-1753886602501.png


 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @chris_roses 

 

It’s a known issue for today. You can either wait or release the PDI and take a new one.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

9 REPLIES 9

Alok Gupta5
Tera Guru

Hello,

 

There is only one way  that is below.

you'll typically need to generate a new Certificate Signing Request (CSR), obtain a new certificate from a Certificate Authority (CA), and then install it on your server or instance.

 

Regards,
Alok Gupta

Hi @Alok Gupta5 

It’s a PDI, not a client instance, so this solution may not work in this case.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Dr Atul G- LNG
Tera Patron

Hi @chris_roses 

 

It’s a known issue for today. You can either wait or release the PDI and take a new one.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

I released my instance, but now I can't get a new one. I'm on the waiting list. Anyway I can get the instance back with updated certificate?