PDI unavailable

Lisa Conn
Tera Expert

‎07-30-2025 03:37 PM

Hello,

I am unable to access my PDI. when I enter the URL, redirects to https://www.servicenow.com/

I was able to access it yesterday, but not today. What could the problem be?

 

thank You

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3 REPLIES 3

Brian Lancaster
Tera Sage

‎07-30-2025 04:36 PM

Have you tried going to developer.servicenow.com and opening your PDI from there instead of just going to your PDIs URL?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-30-2025 10:29 PM

Hi @Lisa Conn 

Are you experiencing a private connection issue? Or does it seem like your PDI has been reclaimed?

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GlideFather
Tera Patron

‎07-30-2025 10:59 PM

@Lisa Conn please refer to these links:

Hi @nicolasande there is nothing you can do but wait, it will hopefully be solved soon 


https://www.servicenow.com/community/community-central-forum/i-have-a-problem-with-my-pdi/m-p/333943...

It might be the same culprit. If so, waiting is your only option

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