How set read only form in the popup window service portal

[ramesh_r]

Hi All,

In reference fields when click on the i icon the popup window is opening. but all the fields are editable. i dont want any fields should, be editable.

How to set read only all the fields in the below popup that.

[Animesh Das2]

Hi @ramesh_r ,

Can you please try to specify the portal to use the sys_popup view. You can set system property 'glide.service_portal.reference.use_sys_popup_view' to true.

Here is a KB that you can refer to for the system property set up, KB0823295

After that, 

Configure a UI policy for 'sys_user' table (in case field is referring User table) uncheck the Global checkbox to select the 'sys_popup' view there and make all the fields read-only using the UI policy action.

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Thanks, 

Animesh Das

[ramesh_r]

@Animesh Das2 

I tried the properties but it's not working.. I want to make all the fields read-only in the popup but we cant write client script for the popup view also

[Animesh Das2]

Hi @ramesh_r ,

after the system property set up, did you write the UI policy also as suggested,

Configure a UI policy for 'sys_user' table (in case field is referring User table) uncheck the Global checkbox to select the 'sys_popup' view there and make all the fields read-only using the UI policy action.

That should have worked for 'sys_popup' view. If not then can you please share the SS of the UI policy please?

Also you can write On load Client script on 'sys_popup' view. That should work too. What issue are facing doing so?

[jsanjuan]

A script in the UI policy can be made to set all the fields to readonly:

  var fields = g_form.getEditableFields();
  for (var i = 0; i < fields.length; i++) {
    g_form.setReadOnly(fields[i], true);
  }