New developer instance certificate expired

chris_roses
Giga Contributor

 

Hello everyone, today I deployed a ServiceNow instance for developers and the certificate is expired. Is there anything I can do to fix this?

 

chris_roses_0-1753886602501.png


 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @chris_roses 

 

It’s a known issue for today. You can either wait or release the PDI and take a new one.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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9 REPLIES 9

Alok Gupta5
Tera Guru
Tera Guru

Hello,

 

There is only one way  that is below.

you'll typically need to generate a new Certificate Signing Request (CSR), obtain a new certificate from a Certificate Authority (CA), and then install it on your server or instance.

 

Regards,
Alok Gupta

Hi @Alok Gupta5 

It’s a PDI, not a client instance, so this solution may not work in this case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @chris_roses 

 

It’s a known issue for today. You can either wait or release the PDI and take a new one.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I released my instance, but now I can't get a new one. I'm on the waiting list. Anyway I can get the instance back with updated certificate?