Hey everyone, a couple months ago our ServiceNow partner helped us build out some new filters we were wanting under "My Request" on the Employee Center. When we view our "Incidents I'm Watching" filter or "Request I'm Watching" users can see the widget view and open the record in the Employee Center view. However, if there are multiple in the list and they click "View All" they receive the an error that the page doesn't exist or they don't have permissions. This isn't just for users without the itil role. It is also happening for me as an admin. Where could I look at this to resolve the issue opening the list?
Thank you!
Change where it currently says "List page" and has a value of "ticket" and clear it. Scroll down to the save option and refresh the page.
This will restore it to the OOB list view option and avoid the error you're seeing
Thank you!
Change where it currently says "List page" and has a value of "ticket" and clear it. Scroll down to the save option and refresh the page.
This will restore it to the OOB list view option and avoid the error you're seeing
Hi @tiguin2798,
They look like OOB Simple List widgets but can you verify that?
Also, when you view the Instance Options of the widget, what do you see in the List page field?
Can you also share the URL of the page after selecting the View All?
Cheers
