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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Increasing taxonomy levels in esc Hello Community,I'm experiencing an issue with the taxonomy hierarchy in Employee C... Read More Developer forum PDI ISSUE PDI Waitlist for More Than One WeekMy Personal Developer Instance request has been stuck on the waitlist... Read More Developer forum Redirect to SSO and landing the page mentioned in the URL Hi Team,I have below r... Read More Developer forum 3-Strike Rule – Strikes Still Firing After Incident Reassigned Out of On Hold – Awaiting Caller Read More Developer forum Connecting AI Agents to AI Usecase Hi Everyone. I am currently using the AI Control tower to create an AI use case. Th... Read More Developer forum Discovery - what is SncClassify in this OOTB script for sensors: new DiscoverySensor({process: function() {var snmp... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More ITOM events Virtual Experience: Breaking the vicious IT ticket cycle with autonomous o ServiceNow didn't pilo... June 30, 2026 5:00 AM Read More ITSM events Virtual Experience: Breaking the vicious IT ticket cycle with autonomous operations ServiceNow didn't pilo... June 30, 2026 5:00 AM Virtual Read More Cloud Cost Management events ServiceNow Exchange: Office Hours: Cloud Cost Management Join our office hours for ServiceNow Cloud Cost Manage... June 30, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-events.html?cid=losn:com Read More ITOM events ServiceNow Exchange: Autonomous IT - The Zero Touch Journey Across Your Application Lifecycle June 30, 2026 9:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-events.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

multiple approvals not triggering from a list collector variable

Hi Team, I have one list collector variable for 'additional approver' field which has defined in a flow to trigger approvals.Its working for one record.However not for multiple records, i tried with Look up records action with for each logic but stil...

  • Question

Increasing taxonomy levels in esc

Hello Community,I'm experiencing an issue with the taxonomy hierarchy in Employee Center.When I add a fourth level to my taxonomy, it does not appear in the portal.For example:Level 1Level 2Level 3Level 4 ← This level does not appear in Employee Cent...

  • Question

PDI ISSUE

 PDI Waitlist for More Than One WeekMy Personal Developer Instance request has been stuck on the waitlist for over one week

  • Question

Validating Reference Field Value in Client Script

I have a form where caller_id is a reference to the sys_user table. The user's mobile phone is displayed on the form as a reference field (not a separate database field), and the user can edit it before submitting. Since g_form.getValue() doesn't wor...

  • Question

Redirect to SSO and landing the page mentioned in the URL

Hi Team,I have below requirement,User clicks: https://www.servicenow.com/esc?id=sc_cat_item&sys_id=45633ca587d2b21077cb0d4acebb35e8 If the user is not authenticated, ServiceNow redirects them to the SSO provider.After successful authentication, the u...

  • Question

Customize Virtual agent header color to be a gradiant

We have virtual agent in our custom portal where I need to update the header color. I can customize the color using branding but that will only be a single color whereas I want to use gradient. Any way this can be achieved using css please let me kno...

  • Question

Discovery - what is SncClassify

in this OOTB script for sensors: new DiscoverySensor({process: function() {var snmpClassify = new SncClassify(g_probe);snmpClassify.process();},type: 'DiscoverySensor'});The "SncClassify" is not a script include, is it some internal class that i can'...

  • Question

PDI is inaccessible - Authentication failing across all methods

Hi Community,I'm facing an authentication issue with my Personal Developer Instance (PDI) — dev320576.Authentication is failing across all methods (password, accessing from https://developer.servicenow.com/). I've already reset the password, but the ...

  • Question

Connecting AI Agents to AI Usecase

Hi Everyone. I am currently using the AI Control tower to create an AI use case. The part where I am stuck is that whenever an AI Agent is developed. How do I create a connection between the actual AI Agent and the Use case that was actually created ...

  • Question

Soft PIN Expiration reminder on Partner Portal

Hello experts,We received an email from saying it is from partner portal, Did anyone of you encountered similar email notifications?If so do you have any idea about what is this email is about and the actions needed to be done.I cannot find any Servi...

  • Question
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