Hi all,
I have a catalogue variable on an item which is just a simple reference field to the group table. It just shows a list of all the groups we have, allowing someone to select a group from the list. However, non itil users cannot see this list - when clicking on the dropdown they get 'no matches found'. I have tried making all read ACLs on the sys_user_group table inactive, no luck. I've also tried creating a new ACL (leaving all the others deactivated) so that everyone can see the group table - I have done this by giving access to a role we have, snc_internal. The snc_internal role is given to everyone at our company, so this should fix the issue - however, it doesn't. I've also tried checking for UI policies, business rules and client scripts. I've found nothing that sets this field to only be visible to ITIL users. What am I missing?
